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FAQ -Frequent asked Questions
Question: What is your warranty for machinery?
Answer: Our warranty time is 12 months, with a whole life service and 24 hours online service.
Question: Do you provide a solution for the custom machines?
Answer: Yes, our professional engineer’s team will provide a custom solutions for the machine and tools.
Question: Do you provide installation and commissioning?
Answer: Yes, we can arrange technicians to customers for machine installation, commission, and Training at buyers’ cost.
Question: Can you arrange shipment?
Answer： Yes, we can arrange the shipment to a designated port worldwide as CFR. CIF.
Question: What is your delivery time?
Answer: It’s normally 20-25 days for Tools, and 25-30days for Machines;
Question: What is your Payment Term?
Answer: 30%T/T advance,70% before shipment for the machine, and 100% advance for Tools.